At Medilogix.in, we are committed to providing reliable and timely delivery of our healthcare products and services. This Shipping & Delivery Policy outlines the terms and conditions under which we process, ship, and deliver your orders.
All orders are processed within 1–3 business days after receiving full payment and confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
We partner with trusted courier and logistics companies to ensure safe and prompt delivery of your products.
Delivery times may vary based on your location, product availability, and external logistics factors.
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase. Occasionally, we may offer free shipping promotions on selected products or order values.
Once your order is shipped, you will receive a confirmation email/SMS with a tracking ID and link. You can use this ID to track your shipment in real-time.
While we strive for timely delivery, delays may occur due to unforeseen circumstances such as weather conditions, transport delays, or logistic issues. In such cases, we will keep you informed and work to resolve the issue promptly.
If delivery fails due to incorrect or incomplete address details provided by you, Medilogix will not be responsible for the delay or loss. Additional charges may apply for re-delivery.
Currently, we serve customers within India only. International shipping services may be introduced in the future.
If you receive a product that is damaged, defective, or missing items, please report it to support@medilogix.in within 48 hours of delivery. We will assist you in arranging a replacement or refund as applicable.
For any shipping or delivery-related questions, please contact:
Email: support@medilogix.in